At www.monishajaising.com (“Website”), we value your concerns about online privacy & security while browsing and shopping on our website. We make every effort to guarantee that the information you provide will not be misused. If for some reason the following privacy and security policy does not answer your questions, please contact us. We value your feedback and look forward to improving our services to better meet your needs. By using the Website’s services, you agree to the provisions of this policy.
Our goal in this policy is to be completely transparent about the data we collect, why we collect it, and how we use it, in order to make your experiences of browsing and using our services on this website valuable.
When and what information does the Website collect?
The Website collects basic information required to service your requests, including your name, mailing address, email, phone number, credit card information, people to whom purchases have been dispatched, (including addresses and phone numbers), contents of reviews, emails to us, you description and details in your account, financial information, Internet protocol (IP) address, URL used to connect your computer to the internet, purchase history, etc.,. This information is gathered when you purchase products/gift certificates, or sign up for email notifications or search products on our Website or communicate with us through email or telephone or other medium or provide information in your account, provide reviews or employ other personal notification services that may be available on our Website. Your card information is requested only when you place an order and is submitted via the highest level of encryption to ensure the greatest amount of safety and security. When you browse our website, we also use “cookies” or bits of tracking data to gather information about your preferences. This includes your internet service provider’s address and your clicks and activity on our website.
Even if you do not make a purchase on our Website, we have the ability to track usage of our Website – including the server from which the Website was visited. This information is not used to track information about individuals, but is used on an aggregate level to customize our site, improve the on-line experience and plan advertising and promotions.
Cookies are small data files that we transfer to your computer. We use “session” cookies to keep you logged in while you use our services, to better understand how you interact with our services, and to monitor aggregate usage and web traffic information on our services. We use “persistent” cookies to recognize you each time you return to our services. For example, we create a persistent cookie that includes some basic information about you, like your most recent search and your preferences. We use this persistent cookie to remember your preferences and, if you create an account, to make your user experience consistent after you register.
Most Internet browsers automatically accept cookies, but you can change your settings or use third-party tools to refuse cookies or prompt you before accepting cookies from the Website you visit. You can also use your browser settings or other tools to delete cookies you already have. Please be aware that some parts of our Services may not work for you if you disable cookies.
Why do we collect this information?
The information we gather from customers helps us to personalize and continually improve your shopping experience with www.monishajaising.com. The primary reason we gather information is for order processing, shipping and customer service. For example, we may contact you to provide an update on your order, information regarding the shipping status or to clarify questions related to your order. We also use this information to improve our products, services, website content and navigation, prevent and detect frauds or abuses of our Website and enable third parties to carry out technical, logistical or other functions on our behalf.
What steps does Website in take to ensure security when shopping online?
When you place orders or access your account information, we offer the use of secure socket layer (SSL) technology. The SSL encrypts all information you put in before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we have employed reasonable and current Internet security methods and technologies.
The Payment Gateway makes use of 128-bit SSL technology to encrypt credit card and billing information while it is transmitted over the internet. We do not record or retain your card information at all as it is directly passed over to the payment gateway for processing through the 28-bit SSL, which is the highest level of internet security available today. When you make a purchase online, either a solid key or a locked padlock icon will appear in the lower right of your browser window. This icon indicates that your transaction session is secured through SSL.
The information is sent to your card issuer’s bank over a secure, proprietary connection. When the authorization process is complete – this takes around five seconds – you receive an approval or decline response in your browser, and we are informed appropriately to initiate the shipping process.
Does the Website share my information with companies/third parties/government agencies?
We respect that you do not want your personal information shared with other companies and therefore we are not in the business of selling it to others. We share information only as described below and with our group and affiliates who are subject to this privacy policy.
• Third party advertisers (please see ‘Links to other sites below’)
• Third party service providers: We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by the applicable law.
• Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). Also, in the unlikely event that http://www.monishajaising.com or Azzura International/Monisha Jaising’s assets or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
• Protection of www.monishajaising.com: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property or safety of www.monishajaising.com, our users or others. This includes exchanging information with other companies, organisations, government or regulatory authorities for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Policy.
• With your consent: Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.
Links to other sites
At times, the Website may provide links to other company websites, which we believe may be of interest to you. We are not responsible for the content or services on these sites, and if you choose to explore these links we suggest you review their privacy policies.
We will share all information we collect from you, including the personal information with any third party if we in good faith believe it is required for the purposes of our compliance with any applicable law, regulation, legal process or enforceable governmental request/ action or any manner required for the purposes of protecting our rights or interests. These third party websites and advertisers or internet advertising companies working on their behalf, sometimes use technology to send or serve that appear on our Website directly to your browser. They automatically receive your IP address when that happens. They may also use cookies, Javascript, web beacons and other technologies to measure the effectiveness of their advertisements and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy policies.
Any personal information will be used to allow you to login to your account or to resolve specific service issues, inform you of our new services or features, to communicate with you in relation to your use of the Website. Any other information we collect will be used for-
a. our business purposes and this may include the viewing or advertising of services or relating to any associated services;
b. analytical purposes, data usage;
c. improving the Website, or your user experience; and
d. providing targeted advertisements to you.
We will share your personal information internally with those staff members who need it to complete your purchase or carry out your instructions regarding the receipt of marketing information. We will not disclose your personal information to any third party without your written consent unless required to do so by law.
We will keep your personal information for only as long as required to fulfill the purpose for which it was collected. In some cases, such as credit or debit-card purchases, we are required by law to keep your personal information for a specified period of time. For those customers who have registered for the mailing list, their personal information is kept until we are notified that they no longer want their information stored.
Persons who supply us with their telephone numbers on-line may receive telephone or text message contact from us with information regarding new products and services or any upcoming events. If you do not wish to receive such telephone calls or text messages, please let us know by e-mailing us at eboutique@monishajaising.com.
To try and bring you offers that are of interest to you, we have relationships with other companies that we allow to place ads on our Web pages. As a result of your visit to our site, ad server companies may collect information such as your domain type, your IP address and clickstream information.
In order to provide and improve our services and to share relevant ads with you, we use and disclose to our advertising and analytics partners non-personally identifiable information that we collect, including cookie data, some log data, and mobile data.
This Website complies fully with all the applicable and relevant laws of India. We have always cooperated with all law enforcement inquires. We may disclose all or part of your personal details in response to a request from the law enforcement authorities or in a case of bona fide requirement to prevent an imminent breach of the law.
How do I update my account information?
It is quick and easy to update your account information. Simply log in at My Account and proceed to Update Profile. Please note that we do not store your credit/debit card information in your personal profile.
How do I unsubscribe from the www.monishajaising.com email list?
From time to time, we make the e-mail addresses of those who access our site available to other reputable organizations whose products or services we think you might find interesting. If you would like to unsubscribe from our email mailings list, please go to the signup page. Once you enter your details and click Unsubscribe, you will be taken off our mailing list immediately.
General Matters
The Accuracy and Confidentiality of Your Account Information is Your Responsibility: You are responsible for maintaining the secrecy and accuracy of your password, email address, and other account information at all times. We recommend a strong password that you do not use with other services. We are not responsible for personal data transmitted to a third party as a result of an incorrect email address.
Security: We use commercially reasonable security measures to protect the loss, misuse, and alteration of the information under our control. However, we cannot absolutely guarantee the protection of any information shared with us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
Policy Changes: We may update this privacy policy to reflect changes to our information practices. If we make any change in how we use your personal information we will notify you by means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.